Refund and Cancellation Policy
Please read our Refund and Cancellation Policy carefully before making your booking. By purchasing a ticket, you agree to the terms outlined below.
1. Ticket Cancellation
We understand that plans can change, and you may need to cancel your ticket. The following guidelines apply:
- Cancellation Deadline: Cancellations must be made at least 48 hours before the event date to be eligible for a refund.
- Cancellation Process: To cancel your ticket, please contact us at chatwithsurendervats@gmail.com or call us at +91 8383938822 Please provide your ticket details (name, email, and mobile number) for verification.
- Refunds: Refunds will only be processed if the cancellation request is received before the deadline. Refunds will be issued to the original method of payment.
GST Details : Name - Surinder Kumar Vats, GST No. 07ABOPV2308K1Z8
2. Refund Policy
We offer refunds under the following conditions:
- Event Cancellation: If the event is canceled by the organizers, you will be eligible for a full refund, regardless of the timing of your cancellation.
- Event Postponement: If the event is rescheduled, your ticket will be valid for the new date. If you are unable to attend the new date, you may request a refund within 7 days of the new event date being announced.
- Non-Refundable Tickets: Tickets are non-refundable if the cancellation request is made less than 48 hours before the event date.
3. How Refunds are Processed
Refunds will be processed within 10-15 business days from the approval of your cancellation request. You will receive a confirmation email once the refund has been processed.
GST Details : Name - Surinder Kumar Vats, GST No. 07ABOPV2308K1Z8
4. No Show Policy
If you do not show up for the event and have not canceled your ticket in advance, you will not be eligible for a refund.
5. Event Changes
The event organizers reserve the right to make changes to the event schedule, venue, or speakers without prior notice. In such cases, the event will proceed as planned unless there is a major change such as cancellation or rescheduling.
6. Contact Us
If you have any questions or need assistance with cancellations or refunds, please contact us at chatwithsurendervats@gmail.com
or call +91 8383938822